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Privacy statement

Privacy statement

Privacy Statement

  1. Easy Cactus does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via e-mail or by enquiring about or ordering any of our services.
  2. The personal information you do give is the information given at the time of ordering or registering and is used exclusively by Easy Cactus or our other businesses for providing you current and future information and services
  3. If you do not wish to receive information and offers via email from Easy Cactus or our other businesses send an email to tell us. You may also unsubscribe at any time by using the link on any emails from us.
  4. We do not pass any of your personal data to outside organizations and/or individuals except where goods are delivered direct from the suppliers
  5. Easy Cactus may send cookies from this website to enhance your visit by remembering shopping visits etc - does not include transaction details
  6. You have a right to know about the personal information Easy Cactus holds about you. You also have a right to have your data corrected or deleted. Please address all your requests and/or queries about our data protection policy to:

Easy Cactus
Ewe Bank Gate
Waggon Lane
Upton, Pontefract
West Yorkshire
WF9 1JS
Telephone: 01977 651187 Mon - Fri 9.30 am - 4.30 pm calls at standard rate
Email: contact us


Disclaimer

  1. You may not reproduce, copy, download, publish, distribute, record, transmit or transfer any of the data displayed on Easy Cactus . You are entitled to use the information for your own personal private use, but not in connection with any business or commercial undertaking unless permission is given
  2. Easy Cactus is provided to you free of charge on an "as is" basis. Whilst considerable efforts are made to ensure that the information is of the highest quality, no warranties or representations are made, nor are to be implied, as to the accuracy, merchantability or fitness for purpose of the information provided.
  3. Easy Cactus are not agents for and can give no assurances with regard to the persons, companies and other organizations whose goods or services are displayed or referred to in Easy Cactus , nor with regard to the availability, suitability or prices of such goods and services.
  4. Easy Cactus will not be liable to you under any circumstances for any direct, indirect, consequential or special damages arising from your use of Easy Cactus .
  5. All material contained in the Easy Cactus site is copyright to their respective owners.
  6. This site is copyright protected. If you have any questions, please contact us.
  7. For information about the way Easy Cactus obtains and uses your personal data, please refer to our privacy policy above.

'Your statutory rights are not affected'

Customer Services

  1. If you wish to call customer services to discuss you order you can contact us on 01977 651187 between Mon - Fri 9.30 am - 4.30 pm - calls at standard rate

Complaints

  1. In the unlikely event that you have a complaint relating to any of the products or services available from Easy Cactus please contact us at the address or telephone number above and we will investigate it immediately.
  2. Your complaints are strictly confidential and we will contact you within 5 working days

'Your statutory rights are not affected'

 

 

Mar 10, 2014

We are now open after the winter break.

We are delighted to welcome all past and present customers and to wish you Happy Growing!!

RE orders - for your convenience and to save any concerns that you may have -PLEASE NOTE:-

1. that orders are despatched within seven WORKING days at the latest, by first class post, so please be patient - they often are sent sooner than this but please allow 7 working days before worrying about them.

2. It is helpful if we can put something on the package for if you are out, eg "please leave in porch if out", "please leave with neighbour if out". There is a space for this in the Customer Notes on the order form.

3. Before contacting us re non receipt please check with your LOCAL SORTING OFFICE as in most cases your packages will be there. (We know this because they will eventually be sent back to us as "not called for" otherwise!)

4. plants are sent without pots and compost, ready for potting up. (They cannot be sent in pots with compost as the compost is dry and falls out; also postage would be much more expensive, we try to keep it as low as possible but Royal Mail has implemented large postal rises as it is. )

5. we are so sorry, but we do not sell large specimens 4. we are so sorry, but we do not do not sell in wholesale quantities

6. most queries you may have for us are answered on the site



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